



Authentic Telugu Veg - Non Veg Pickles & Snacks
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faq
Where can I place an order for Palleturi Ruchulu pickles?
You can order directly from our website www.palleturiruchulu.com.
What payment methods do you accept?
We accept UPI, Net Banking, Credit/Debit Cards. Currently, we do not provide Cash on Delivery (COD).
Do you offer Cash on Delivery (COD)?
No, we do not offer COD at this time.
Do you deliver all over India?
Yes, we ship to all locations across India.
Do you offer international shipping?
Yes, we ship to the USA, Canada, the UK, Australia, and Arab countries.
How long will it take for my order to be delivered?
Delivery timelines depend on the location:
- Within the city & metro-to-metro: 3-4 days
- Other areas: 4-6 days
- Special zones: Up to 7 days
Do you use cold-pressed oil in your pickles?
Yes, we use only cold-pressed oils. Initially, we used refined groundnut oil, but now we have shifted to cold-pressed oils for better quality and taste.
Do you provide order tracking?
Yes, we provide a tracking link via SMS and email once your order is shipped.
What is the shelf life of Palleturi Ruchulu pickles?
Our pickles have a shelf life of 9 months.
Do your pickles contain artificial preservatives or colors?
No, we do not use any artificial preservatives or food colors. Our pickles are 100% natural.
What are the best storage practices?
To maintain freshness:
- Always use a dry spoon to prevent moisture contamination.
- Store in an airtight container.
- Keep in a dry place away from direct sunlight.
Do I need to refrigerate the pickles after opening?
No, refrigeration is not necessary, but we recommend storing them in a cool, dry place.
Can I request customized spice levels for my order?
Yes, we offer three spice levels: Less Spicy, Moderate, and Spicy.
Do you accept bulk orders for events, gifting, or retailers?
Yes, we do accept bulk orders. Contact us for special pricing and details.
How soon should I report an issue with my order?
Please report any issues within 24 hours of receiving your order for a replacement or resolution.
What if I receive a damaged or incorrect product?
We take great care in packaging, and our products do not usually get damaged. However, if you receive a damaged or wrong item, we will replace it.